Privacy policy
Droom is a one-person studio. This page describes what information I hold about businesses I contact, and about people who visit this site.
I collect business names, websites, and contact email addresses that businesses have published publicly on their own websites. For each address I record the exact page it came from and when it was collected. Under Canadian anti-spam law this published-address basis is what permits me to send a first message.
I do not buy contact lists, and I do not collect personal information about individuals beyond a business contact address and, where published, a contact name.
If I build a sample homepage for a business, it's published at an unguessable address, shared only with that business, and taken down automatically after 60 days. I record whether the link was opened, so I know whether it's worth following up.
I record whether a message was delivered, bounced, replied to or unsubscribed. If you unsubscribe, your address is kept on a suppression list, and that's the only way to guarantee I never contact you again.
The database sits on a rented server. Depending on the data-centre region, that server may be located outside Canada, in the European Union or the United States. Canadian privacy law permits storing information outside the country; this note is here so you know rather than have to ask. Email is handled by Microsoft 365.
No analytics, no advertising trackers, no cookies. This site is served by Cloudflare, which keeps standard server logs for security purposes.
The free Website Checker, including the app in ChatGPT, reads the public homepage of the address you give it and answers straight away. It keeps nothing: not the address, not the results, and nothing about you. Cloudflare's standard logs, above, still apply. The terms of use cover how it may be used.
Droom's website chat is answered by Claude, an AI model made by Anthropic. What you type is sent to Anthropic to write the answer, and Anthropic does not use it to train its models. I don't store the chats myself. Chatbots Droom builds for clients work the same way.
If you comment a keyword on one of my posts or message my Instagram or Facebook account, an automated reply sends you what you asked for. To do that it keeps the keyword, the time, and, only if you send them, your website address or email address. Your email is used only to send the guide you asked for and the follow-up emails it describes, and every one of them has an unsubscribe link. Nothing is sold or shared.
Email hello@droom.ca with your domain and I'll delete everything I hold about your business and add you to the exclusion list. No reason needed. I'll confirm when it's done.